1： The huge user base of Tencent, according to reliable data, in more than a year after wechat marketing, the number of wechat users has reached 100 million, and the development space is terrible. There is no doubt that wechat has become the most popular Internet chat tool at present, and according to the development track of Tencent QQ, We have reason to believe that the number of wechat users is not limited to 100 million, and the development space is still very broad.

二：隨著智能手機(jī)的越來(lái)越普及，微信已經(jīng)慢慢的從高收入群體走向大眾化，幾年之后，或許會(huì)出現(xiàn)這樣的一個(gè)場(chǎng)景，智能手機(jī)軟件市場(chǎng)上微信屹然成了霸主地位，就類似于如今電腦聊天工具中的QQ地位一樣，無(wú)法撼動(dòng)。

2： With the increasing popularity of smart phones, wechat has gradually become popular from high-income groups. In a few years, there may be such a scene. Wechat has become the dominant position in China's smart phone software market, just like QQ in today's computer chat tools, which can not be shaken.

三：信息交流的互動(dòng)性更加突出，雖然前些年火熱的博客營(yíng)銷也有和粉絲的互動(dòng)，但是并不及時(shí)，除非你能天天守在電腦面前，而微信就不一樣了，微信具有很強(qiáng)的互動(dòng)及時(shí)性，無(wú)論你在哪里，只要你帶著手機(jī)，就能夠很輕松的同你的未來(lái)客戶進(jìn)行很好的互動(dòng)。

3： The interactivity of information exchange is more prominent. Although the hot blog marketing in recent years also interacts with fans, it is not timely. Unless you can keep in front of the computer every day, wechat is different. Wechat has strong interactivity and timeliness. No matter where you are, as long as you take your mobile phone, you can easily interact with your future customers.

微信網(wǎng)站營(yíng)銷具有很強(qiáng)的互動(dòng)及時(shí)性

Wechat website marketing has strong interaction and timeliness

微信網(wǎng)站營(yíng)銷具有很強(qiáng)的互動(dòng)及時(shí)性

Wechat website marketing has strong interaction and timeliness

四：能夠獲取更加真實(shí)的客戶群，博客的粉絲中存在著太多的無(wú)關(guān)粉絲，并不能夠真真實(shí)實(shí)的為你帶來(lái)幾個(gè)客戶，但是微信就不一樣了，微信的用戶卻一 定是真實(shí)的、私密的、有價(jià)值的，也難怪有的媒體會(huì)這樣比喻"微信1萬(wàn)個(gè)聽眾相當(dāng)于新浪微博的100萬(wàn)粉絲"，雖然有夸張成分，但卻有一定的依據(jù)性。

4： We can get more real customers. There are too many unrelated fans in the blog fans, which can't really bring you a few customers. However, wechat is different. The users of wechat must be real, private and valuable. No wonder some media will use the analogy "10000 audience of wechat is equivalent to 1 million fans of sina Weibo", Although there is exaggeration, there is a certain basis.

五：很多企業(yè)把微信當(dāng)做移動(dòng)微博，總是一味的在向客戶傳達(dá)信息，而沒(méi)有認(rèn)真的關(guān)注客戶的反饋。有互動(dòng)功能的，也只是在微信后臺(tái)設(shè)置好一些快捷回復(fù)的方案，但這種缺乏人性化的溝通方式，極大的損害了用戶體驗(yàn)，就如同風(fēng)靡一時(shí)的電子寵物無(wú)法長(zhǎng)久流行的原因一樣。當(dāng)客戶的咨詢無(wú)法得到滿意回復(fù)后，他們的選擇就是取消關(guān)注。而人工微信客服的核心優(yōu)勢(shì)，就在于實(shí)現(xiàn)了人與人的實(shí)時(shí)溝通，此時(shí)客戶所面對(duì)的是一個(gè)個(gè)專業(yè)、服務(wù)質(zhì)量?jī)?yōu)秀的客服人員，對(duì)于客戶的咨詢可以給出滿意的回復(fù)。

5： Many enterprises regard wechat as a mobile microblog, always blindly conveying information to customers, without seriously paying attention to customer feedback. Those with interactive function only set up some quick reply schemes in the background of wechat, but this lack of humanized communication mode greatly damages the user experience, just like the reason why the popular electronic pet can not be popular for a long time. When the customer's inquiry can not get a satisfactory response, their only choice is to cancel the attention. The core advantage of manual wechat customer service lies in the realization of real-time communication between people. At this time, customers are faced with professional customer service personnel with excellent service quality, who can give satisfactory answers to customers' inquiries.